Privacy Policy
Privacy Notice for Tropic Ocean Airways, LLC
This privacy notice discloses the privacy practices for Tropic Ocean Airways, LLC and our website: https://flytropic.com. This policy applies solely to information collected by this website, except where stated otherwise. It will notify you of:
- What information we collect
- With whom it is shared
- How it can be corrected
- How it is secured
- How policy changes will be communicated
- How to address concerns over misuse of personal data
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only access or collect information that you voluntarily provide via email, website forms, phone, or in person. We do not sell, share, or convey any personally identifiable information (PII) to third parties for marketing purposes.
We use your information to respond to your request or inquiry. Your information is not shared with any third party outside of our organization, except as necessary to fulfill your request (e.g., booking a reservation).
Unless you opt out, we may contact you via email or SMS to share travel updates, service changes, or relevant company news. You may unsubscribe at any time.
Your Access To and Control Over Information
You may opt out of future contact at any time. You can do the following by contacting us via the phone or email listed on our website:
- See what data we have about you
- Correct or update your data
- Request deletion of your data
- Express any concerns about how your data is used
REGISTRATION
To access certain parts of our website or complete a reservation, users may be required to submit information such as name, contact details, and travel preferences. Optional demographic information is collected only with your consent and is not shared.
RESERVATIONS
To process bookings, we collect contact and financial information. This data is used for billing, confirmations, and communication. If there are any issues with your booking, we will use this information to contact you.
SHARING
We may share aggregated demographic data with partners or advertisers. This data does not include any personal identifiers.
We use trusted third-party platforms for reservation processing and payment collection. These vendors do not retain, use, or disclose PII for any purpose other than fulfilling your request.
If we partner with third parties to deliver specific services, we only provide the necessary information for those services. These partners are contractually restricted from using PII for marketing or unrelated purposes.
MOBILE DATA
You can unsubscribe from these communications at any time. For details on how to unsubscribe, as well as information about how we protect your personal information—including your mobile data. We do not share or sell your mobile information with third parties.
SMS TERMS & CONDITIONS
By opting in to receive SMS communications from Tropic Ocean Airways, LLC, you agree to receive messages related to charter bookings, flight updates, customer service, promotional offers, and other relevant information.
Message frequency may vary based on your engagement. Standard messaging and data rates may apply.
You may opt out at any time by replying STOP to any message. For help, reply HELP, or contact our customer support team at +1 (954) 210‑5569.
Consent is not a condition of purchase.
SECURITY
We take security seriously. All sensitive information is encrypted during transmission and stored securely. Access to PII is restricted to authorized employees who require it for essential tasks such as billing or guest service.
COOKIES
Cookies help us improve user experience. These do not link to any PII. Some third parties may use cookies, but we do not control external cookies or data collection practices on third-party sites.
External Links
Our site may link to external websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies when leaving our site.
Surveys & Contests
Participation in surveys or contests is voluntary. Any information collected is used only for the purpose of the survey or prize distribution and is not shared externally.
Notification of Changes
Material updates to this privacy policy will be emailed to registered users and posted at www.flytropic.com.
Contact
If you believe we are not adhering to this policy, contact us immediately at:
Phone: +1-954-210-5569
Email: reservations@flytropic.com